AutoHash Privacy Policy (Compliant Version – 2025)

Welcome to AutoHash.com.
This Privacy Policy (“Policy”) explains how AutoHash (“we,” “our,” or “the Platform”) collects, uses, stores, and protects personal information when you access or use our website, mobile application, and cloud-mining services.

By using the Platform, you consent to the practices described in this Policy.
If you do not agree, please discontinue using the Platform immediately.

1. Information We Collect

We collect only the data necessary to operate and improve our services:

(a) Information You Provide Directly

• Account registration details (e.g., email address, password, contact info);
  
  

• Payment or wallet data for processing transactions;
  
  

• Any messages or inquiries sent to our support team.

(b) Information Collected Automatically

• Technical data: IP address, browser type, OS, device ID;
  
  

• Usage data: session duration, visit timestamps, page interaction metrics;
  
  

• Location data (only with your consent) to optimize performance.

(c) Sensitive Data
AutoHash does not collect sensitive personal data (e.g., racial origin, religion, health, or political opinions).

2. How We Use Your Information

We process personal data for legitimate and limited purposes, including:

• Verifying identity and preventing unauthorized access;
  
  

• Meeting legal and regulatory requirements (e.g., AML/KYC compliance);
  
  

• Improving system performance and service quality;
  
  

• Providing customer support;
  
  

• Sending service-related notifications;
  
  

• Performing internal analytics to enhance platform stability.

You are responsible for keeping your information accurate and updated.

3. Cookies and Tracking

AutoHash uses cookies and similar technologies to:

• Maintain login sessions;
  
  

• Analyze service performance;
  
  

• Prevent fraud and network abuse;
  
  

• Optimize website experience.

We use only essential and analytical cookies—no advertising or tracking cookies are deployed.
You may disable cookies in your browser, but some features may not function properly.

4. Information Sharing and Disclosure

We never sell or rent your personal data.
Information may be shared only in the following cases:

• With trusted service providers for legitimate operational purposes (e.g., hosting, payment, analytics);
  
  

• With affiliates or contractors under strict confidentiality obligations;
  
  

• In the event of merger, acquisition, or restructuring (users will be notified);
  
  

• To comply with laws, regulations, or court orders;
  
  

• To protect the rights, property, or safety of AutoHash, users, or the public.
  
  

All third-party processors are required to comply with GDPR and ISO/IEC 27001 data security standards.

5. Data Security and Storage

We employ strong administrative, technical, and physical safeguards to protect data against unauthorized access, alteration, or destruction.
Data is stored on secure servers in jurisdictions that adhere to international data protection frameworks (including the GDPR).

Where data is transferred outside the UK or EEA, appropriate safeguards—such as Standard Contractual Clauses (SCCs)—are applied.

While we use advanced encryption and security practices, you acknowledge that no online system is entirely risk-free.

6. Legal Basis for Processing

AutoHash processes data only under one or more of the following legal bases:

• You have provided explicit consent;
  
  

• Processing is necessary to perform a contract;
  
  

• Processing is required by law;
  
  

• Processing serves legitimate business interests (e.g., fraud prevention, security maintenance).
  
  

7. Your Rights

Subject to applicable law, you may:

• Request access to your personal data;
  
  

• Request correction or deletion of inaccurate data;
  
  

• Request restriction of data processing;
  
  

• Object to data use for marketing or analytics;
  
  

• Withdraw consent at any time (without affecting prior lawful processing).

To exercise your rights, contact support@autohash.com.
Please note that exercising certain rights may affect your ability to use specific platform features.

8. Children’s Privacy

AutoHash does not knowingly collect or process personal data from individuals under 18 years old.
If we become aware that a minor’s data has been collected, it will be deleted promptly.

9. Third-Party Links

This Policy applies only to AutoHash and its services.
Our Platform may link to external websites or applications; we are not responsible for their content or privacy practices.
Users should review third-party policies before sharing data with them.

10. Policy Updates

AutoHash may revise this Policy periodically to reflect legal, regulatory, or operational changes.
Updated versions will be posted on this page, and material changes will be announced via email or on-site notice.
The revised version takes effect upon publication.

11. Contact Information

For questions or privacy-related requests, please contact:

AutoHash Privacy & Compliance Team
Email: support@autohash.com
Website: https://www.autohash.com